Business plan

person wearing watch near laptop

PHASE 1: FOUNDATION SETUP

1. Define Your Niche and Services

  • Choose what services to focus on (e.g., Clinic, salon, teaching, etc.).

  • Identify your ideal customer (age, income, lifestyle, profession).

  • Create 2–3 signature services or packages.

2. Establish a Strong Brand

  • Name, Logo, Tagline (clear and professional).

  • Visual identity: color theme, brand voice.

  • Positioning: What makes your service unique? (USP)

3. Legal and Operational Setup

  • Register your business.

  • Set up a business bank account.

  • Define pricing, refund policies, and service terms.

PHASE 2: ONLINE & OFFLINE PRESENCE

4. Build Your Digital Presence

  • Professional Website with SEO (Home, Services, About, Contact, Testimonials).

  • Google Business Profile.

  • Create pages on Facebook, Instagram, LinkedIn, YouTube (as needed).

5. Get Initial Reviews & Testimonials

  • Request written/video reviews from happy clients.

  • Showcase these on your website and Google listing.

6. Create Service Packages

  • Productize your services (e.g., “Tattoo + Aftercare Kit,” “Marketing Consultation + Social Media Setup”).

  • Add urgency and value: limited slots, free bonuses, or consultations.

PHASE 3: LEAD GENERATION & MARKETING

7. Use Free Marketing Channels

  • Post daily content on Instagram, Facebook Reels, YouTube Shorts.

  • Share behind-the-scenes, client stories, tips.

  • Use hashtags and location tags.

8. Paid Advertising

  • Run local ads on Google and Instagram/Facebook.

  • Use lead generation forms (collect name, number, interest).

9. WhatsApp & CRM System

  • Set up WhatsApp Business: automated replies, service menu, broadcast lists.

  • Use a basic CRM to manage inquiries and follow-ups.

PHASE 4: SALES SYSTEM & AUTOMATION

10. Create a Sales Funnel

  • Lead Magnet (e.g., Free Guide, Free Consultation).

  • Nurture leads via WhatsApp or email.

  • Close the sale with a personal touch (call, meet, or DMs).

11. Offer Monthly or Annual Packages

  • Memberships, subscriptions, or loyalty programs.

  • Retain clients through upsells, follow-up services, or referrals.

12. Track Everything

  • Leads per source.

  • Sales per service.

  • Client retention and feedback.

PHASE 5: SCALING & TEAM GROWTH

13. Hire or Train Help

  • Hire assistants, interns, or freelancers.

  • Train them to handle operations, social media, or customer support.

14. Expand Services or Locations

  • Add new high-demand services.

  • Launch an online course or consultation package.

  • Open a second studio or office if the first is profitable.

15. Collaborate for Cross-Marketing

  • Partner with influencers, related businesses (gyms, salons, etc.).

  • Attend events, workshops, or pop-ups to get exposure.

PHASE 6: AUTOMATE, OPTIMIZE, DOMINATE

16. Automate Repetitive Tasks

  • Use tools for social media scheduling, email campaigns, appointment booking.

17. Invest in Branding & Content

  • High-quality photos/videos.

  • Brand storytelling content (your journey, transformation stories, etc.).

18. Expand Your Reputation

  • Become a known name in your niche.

  • Get featured on podcasts, local news, or blogs.

  • Create a strong Google search footprint.

assorted-color social media signage
assorted-color social media signage
man in blue dress shirt smiling beside woman in black and red floral dress
man in blue dress shirt smiling beside woman in black and red floral dress
group of people using laptop computer
group of people using laptop computer
influence letters on floor
influence letters on floor
white and blue letter y wall decor
white and blue letter y wall decor
Starbucks logo
Starbucks logo